Customer service

The continuous improvement of the services we offer to our passengers is undoubtedly our priority. This is why we take your suggestions very seriously.

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Suggestions and complaints

To send suggestions, complaints or even to request information, you can fill in the on-line form and send an email to the address: Ancona International Airport spa undertakes to respond within 30 working days by giving notice of the investigations carried out, the progress of the investigation and the time within which it will remove the irregularities or restore the damage caused.


Send us your request by filling out the form below.

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